Friday News Round-Up: Dec 18-31
Category: Kio's Friday News Roundup.
Phoenix Kiosk compiles weekly kiosk news from throughout the industry and provides it here, every Friday. Here’s a look at what happened this week:
Pennsylvania Shuts Down Wine Kiosks; State Auditor Launches Investigation
The Pennsylvania Liquor Control Board (PLCB) shut down the state’s wine kiosks just before Christmas because the units were often unable to dispense wine bottles. Now, Pennsylvania Auditor General Jack Wagner said his office will be looking into the matter. He wants to know if the kiosks, located in 30 supermarkets throughout Pennsylvania, can deliver the customer convenience and additional revenue that the LCB touted when it awarded a contract to Simple Brands LLC of Conshohocken, Penn.
The Philadelphia Inquirer reported that only one vendor responded to the wine-kiosk Request for Proposal (RFP) and that partners in Simple Brands contributed heavily to the campaign of outgoing Governor Ed Rendell. Incoming Governor Tom Corbett is expected to push for the privatization of liquor and beers sales in Pennsylvania, which could make the kiosks obsolete.
Global Entry Pilot Program Reaches 100,000 Members
The Global Entry pilot program has reached the 100,000-member milestone, according to United States Customs and Border Protection. The voluntary program streamlines the international arrivals process for pre-approved travelers through the use of self-service kiosks located at 20 major U.S. airports. The pilot program reduces average wait times by 70 percent. To date, Global Entry members have used the kiosks more than 600,000 times. Global Entry is available to U.S. citizens and U.S. lawful permanent residents who are able to pass an intensive background check. Visit globalentry.gov or cbp.gov/travel for more information.
To read the full story at Imperial Valley News, click here.
Kiosk Provides 24/7 Access to City Information for Massachusetts Residents
The Haverhill, Mass. police station is home to a computer kiosk that provides around-the-clock access to a schedule of city government meetings, city maps, information about city departments and more. The state’s Open Meeting Law now requires municipalities to make information about governmental meetings readily available, and a kiosk is an effective way to achieve that goal. When government bodies post a meeting, the information is sent to the Information Technology department, which then programs the new posting on the website, making it available to users of the kiosk.
To read the full story at Eagle-Tribune, click here.
Michigan City Approves Historical Society Kiosk
The Charlevoix, Mich. City Council approved a request by the Charlevoix Historical Society to place an informational kiosk in the city’s East Park. The kiosk will be paid for by the city’s historical society, and will include “then and now” city photographs, information about the city and its historical society, as well as up-to-date information about upcoming city and historical-society events. The kiosk is expected to be ready for placement in the spring of 2011.
To read the full story at the Petoskey News, click here.
Municipal Corporation of Delhi Falls Way Behind on Installation of 2,000 Information Kiosks
The Municipal Corporation of Delhi’s (MCD) ambitious project to install 2,000 information kiosks by October 2010 has hit a huge snag. In fact, only 100 of the kiosks have been installed in the city, and none are functional. The project was stopped midway due to financial reasons. The kiosks were designed to provide information on railway timings and services provided by MCD and Delhi government. The initial project proposal stated the kiosks were to provide citizens with the ability to perform many functions, such as pay utility bills, access city information, and register public grievances. The MCD says it remains committed to the project.
To read the full story at the Times of India, click here.
New Mexico Officials Preserve History of Route 66 and City Heritage with Video Kiosks
A video kiosk at the Tucumcari, New Mexico, Convention Center is expected to be up and running by March, 2011 in an effort to preserve the history of Route 66 in Quay County. The kiosk will run interactive and interpretive software that goes hand-in-hand with a take-away brochure that will also highlight the attractions and sites along Route 66 from Cuervo to the state line. Tucumcari was awarded $52,500 in grant money for the project by Scenic Byways, a division of the New Mexico Tourism Department, in November, 2009.
To read the full story at the Quay County Times, click here.
Minnesota’s CentraCare Clinic Provides Check-in Capabilities Through Kiosks
Patients at CentraCare Clinic in St. Cloud, Minn., can now check themselves into the facility by using one of four new interactive kiosks. Two of the units were placed in the Women’s Clinic, along with two in the Pediatric/Ill Child lobbies. The kiosk pilot program allows patients to review personal information for accuracy, update profile information, and pay fees with a credit card. Staff are available to assist as needed. CentraCare indicated that patient feedback has been positive in the early stages of the six-month pilot, and that reception staff now have extra time to assist with other patient needs. The kiosks could be implemented in additional clinics if the program is successful.
To read the full story at St. Cloud Times, click here.
High Court in India Installs Information Kiosks to Provide Access to Court Cases
Lawyers, litigants and other members of the public can more easily find the status of court cases thanks to new information kiosks implemented by the Gujarat High Court. Gujarat is a state in India, and its capital is Gandhinagar. The two user-friendly kiosks supplied by the High Court provide touch screens and are similar to those installed at railway stations to provide passenger information about the status of their tickets. A person needs only to enter a court case number, case type and year of filing to receive the latest status about a particular case. Customized software, provided by the High Court, was utilized.