Monday, March 1, 2010

Fujitsu Self-Service Patient Kiosk Helps Reduce Patient Stress, Lower Administrative Costs

ATLANTA, GA--(Marketwire - March 1, 2010) - HIMSS 2010 -- Fujitsu (http://solutions.us.fujitsu.com) today announced the Fujitsu Med-Serv(TM) 50 patient registration kiosk, an open hardware platform that lets the healthcare industry's innovative ISVs provide new applications to reduce patient stress and cut healthcare administrative costs. With the Fujitsu Med-Serv 50 kiosk, applications can be developed to ease and speed up the process for patient check-in. In addition, other applications for easily filling out satisfaction surveys, paying outstanding balances or co-pay fees can be supported. In order to eliminate fraud, another optional feature, the Fujitsu PalmSecure(TM) palm vein biometric reader, can be deployed to authenticate the patient. Self-service kiosks allow healthcare providers to increase patient satisfaction while reducing administrative staff in favor of additional medical staff.

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Monday, December 21, 2009

Airport kiosks do more things, but they do not yet check luggage

There is trend toward installing more self-serving kiosk at U.S. airports – an have these kiosk do more; thousands of self-serve kiosks in the last few years so passengers can print boarding passes, confirm flights and change seats on the touch-screen computers; in the future, kiosks may let passengers buy a meal on the plane or volunteer to give up a seat if a flight is overbooked.

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Tuesday, November 3, 2009

How to Build a Web-Based Kiosk

Overview:
Recently one of our existing clients approached me about the possibility of constructing a web based kiosk system. Our client had struck up a deal with a major U.S. retailer to offer access to their products within the retailer’s existing brick and mortar stores. As part of the deal our client needed to supply the retailer with kiosks which would then be placed within these retail locations. Our client currently operates on a custom ecommerce platform that we developed in 2006 and built using PHP and PostgreSQL. Our client’s goal was to create a similar interface that was capable of interacting with their current website and database system but designed for a touch screen environment.

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Friday, October 23, 2009

7 Myths About Windows 7

Yes, Windows 7 didn't even hit the market until Thursday. But that hasn't stopped a fog of myths from enveloping the newest version of the much loved--and much hated--PC operating system from Microsoft.

The software giant hoped that wide exposure to Windows 7 would help smooth its entry. Microsoft let millions of consumers and professionals download test versions of the operating system. And by a wide margin, testers have found the new system to be the best yet from Microsoft. Version 7 is leaner, more useful, and prettier than past editions--a worthy effort to update the Windows world.

Still, the fictions are legion. Much of it is innocent confusion that accompanies any major software release. Some of it arises from Microsoft apologists trying to bury the botched release of Windows Vista, sniping Apple fans who want the Mac to continue gaining market share, or diehard techies who revere free Linux software.


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Monday, October 5, 2009

The rise of the MACHINES

In this day and age, you can buy just about anything without interacting with a human.

It's not just the Internet that eliminates the need for face-to-face communication. A growing number of self-service checkouts and kiosks allow consumers to do many things without the involvement of employees.

And more are on the way.


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Wednesday, September 23, 2009

Bright days ahead for self-service applications

Transactions completed by consumers in North America using self-service kiosks are projected to more than double over the next few years, according to a new research study from IHL Group.

The report, "2009 North American Self-Service Kiosks," forecasts the value of self-service kiosk transactions will grow from $775 billion this year to more than $1.6 trillion by 2013. According to Lee Holman, lead retail analyst of the IHL Group, the ongoing recession is contributing to the growth of self-service kiosks as businesses and institutions turn to the technology to keep labor costs in check. Also helping to propel the growth is consumer acceptance of self-service kiosks as what he termed "a way of life."


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Wednesday, August 12, 2009

Kiosks in grocery: Why uptime is so important

The deli ordering kiosk which normally sits just inside of the entry to the main store, was sitting by the shopping carts corral with this ugly but obvious sign. When your customers become so familiar with and used to the self-service kiosks you implement in your store, it can be a real disappointment to them when it's unavailable.


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